Maharashtra Agribusiness Network Project
Grievance Redressal Mechanism
A Grievance Redressal Mechanism (GRM) has been setup in MAGNET to establish a fair and transparent system. In the system of GRM, the following mechanism is adopted
Complete list of Nodal Officers (GRM) for PIU is as shown below -
Complete list of Nodal Officers (GRM) for PIU is as shown below -
LEVEL 1 (PIU LEVEL)
Nodal Officers for GRM have been identified at every Project Implementation Unit level. The concerned Nodal officer will maintain this data base. The Nodal Officer (GRM) at project implementing units shall be responsible for redressing grievances in the context of Grants and other sub-projects.
| Stage | PIU / Division | GRM Officer | Tel Number | |
|---|---|---|---|---|
| 1 | Project Implementation Unit – Division Level | |||
| Pune | Mr. Ajay J. Kudale | 020-24261251 | ||
| Nashik | Mr. Sachin S. Patil | 0253-2512176 | ||
| Ratnagiri | Dr. K. S. Tupe | 02352-299328 | ||
| Kolhapur | Mr. Anil Jadhav | 0231-2650166 | ||
| Chatrapati Sambhaji Nagar | Mr. Arun Nadre | 091301 88221 | ||
| Latur | Mr. Ganesh D. Patil | 02382-212061 | ||
| Amravati | Mr. Dinesh M. Daga | 0721-2573537 | ||
| Nagpur | Mr. Rajesh D. Sarode | 0712-2722997 | ||
LEVEL 2 (PMU LEVEL)
The Project Officer (Admin) shall act as Nodal Officer GRM. He will be responsible for redressing grievances in context of overall project. He will monitor and document the GRM process.
| Stage | Project Management Unit | GRM Officer | Tel Number |
|---|---|---|---|
| 2 | Pune | Mr. Kailas Kumbhar | 020-67060000 |
LEVEL 3 (APEX LEVEL)
Decision of Additional Project Director, MAGNET Project will be final in this matter.
| Stage | Project Management Unit | Appellate Authority | Tel Number |
|---|---|---|---|
| 3 | Pune | Dr. Amol Yadav | 020-67060000 |